The compensation owed to you is calculated by the establishing your first complaint made regarding the disrepairs and then estimating what work needs to be completed at your property. This period is called liability period.
We then check how much rent you have paid to your landlord during your tenancy agreement. A percentage of this is deducted based on how many living spaces in your property are affected by the disrepair.
You are also entitled for additional compensation for special damages”, which include items, furniture, decorations, and possessions which have become damaged due to the disrepair. If you have suffered loss of earnings due to the disrepair, or if your utility bills have increased due to the disrepair, this can also be claimed for as part of your special damages.